Refund policy

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at oorgaa@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at oorgaa@gmail.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the snack item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.



Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Refund Policy

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take up to 7 working days for your bank or credit card company to process and post the refund too.

How can I make my order?

What courier service do we use?

How can I track my order?

How many days will it take for shipping?

Why Cash on Delivery (COD) on above ₹1000?

Where can I find offer codes for my order?

How to contact your customer support?

What is the meaning of Oorgaa?

How long does the courier companies take to get my oorgaa?