Refund policy

Refund Policy

At Oorgaa, we want you to have a great experience with every order. If there is an issue with your purchase, our 2 Day Refund Policy allows you to request a return within 2 days of receiving your order.

2-Day Refund Policy

You have 2 days from the date of delivery to request a request.

To be eligible for a refund, the product must:

  • Product is not received

  • Product came damaged in transit

  • Photo and video proof of damage in transit is mandatory

  • Include a valid receipt or proof of purchase

Refund Policy

Once we receive and inspect your returned product, we will notify you whether your refund has been approved or declined.

If your refund is approved, the amount will be refunded to your original payment method.

Please allow up to 7 working days for your bank or payment provider to process and reflect the refund in your account. Processing times may vary depending on your payment provider.

How to Contact Oorgaa

For return, refund, damaged product, defective product, or incorrect order queries, contact:

Email: oorgaa.care@gmail.com

When contacting us about an order issue, please include your order number, photographs of the product/package, and a brief description of the issue so we can assist you faster.

Oorgaa — Homemade Non-Vegetarian Pickles, Packed with Love.

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